How do I register a new device with Microsoft. Please remember to " Accept Answer" if any answer/reply helped, so that others in the community facing similar issues can easily find the solution. Follow the instructions to scan the QR code or enter the verification code on your new phone. Thank you for your time and patience throughout this issue. If you have any other questions, please let me know. For work or school accounts, you must scan a QR code given to you by your account provider. Because push notifications require using a credential that's tied to your specific device and never sent over the network, you must prove your identity before the credential is created on your device.įor personal Microsoft accounts, you can prove your identity by entering your password along with an alternate email or phone number. Closeup of Mobile Device Being Used for Multifactor Authentication. If you use push notifications with your personal or work or school accounts, you'll get an on-screen alert that says you must provide additional verification before you can recover your information. MFA provides an additional layer of security to protect the. Recover accounts requiring more verification: Multi-Factor Authentication (MFA) is a requirement to access UNSW single sign-on (SSO) applications. To find the QR code you can reference our Set up the Microsoft Authenticator app or Set up Security info from a sign-in page documentation. You can only disable this by removing your account from the authenticator app via the Account Security or My Apps page, along with from within your App. If you were previously using an authenticator app (like Google Auth or Duo) and you recently got a new phone, youll need to first update your phone number. Based off our Back up and recover account credentials in the Authenticator app documentation, what you're seeing within your app - Scan the QR code provided by your organization., is by design, and is needed in order to recover your account. Introduction How to Move Microsoft Authenticator to a New Phone Max Dalton 153K subscribers Subscribe 140K views 1 year ago In this video Ill show you how to move Microsoft.
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